Student Support Services

Botho University students are provided with a number of student support services and resources. We trust that the various support services together with your own eagerness to learn will provide the perfect platform for a successful programme.

Academic support is provided by the Education Department which is responsible for the day to day education/academic operations in the university including running of classes, batch scheduling for teachers and students, allocation of resources and coordinating all academic administrative departments.

Programme management is done by area of specialisation and by programme level. Each programme level has Course Leaders and Module Leaders. The Course leaders and Module Leaders act as the student’s primary contact with the relevant awarding body.


Communication and Study Skills department provides assistance on academic writing, personal management, and study skills. Students are urged to make use of the Communications and Study Skills (CSS) help desk open all week days from 9am to 11am to provide one-to-one assistance for students on all academic related matters.  Students are also urged to meet regularly with the CSS team to discuss in particular academic honesty and how to avoid plagiarism.

This department ensures that student assessments are executed as per plan. The department prepares the project and exam schedules; they also compile, analyse, store and release marks and results.


MIS department handles data about all students from the time they enter the institution to the time they exit it.  They manage the student management system and data that relates to attendance, marks and certification. They also deal with student records and files.  Student data management and procedures such as registration, certification, student progress tracking are also carried out.


For enquiries and information on the programmes on offer at Botho University and enrolment assistance, students must contact the Admissions Department. The Admissions Department assists with implementation of the admissions policy and supports government sponsored students with guidance on their sponsorship rules and regulations. The Admissions Department can act as a liaison between the university and the Department of Tertiary Education Financing (DTEF).

The Student Services Department works with the Student Representative Council to organise numerous activities to ensure a well rounded university experience for all our students.  The Student Services Department also provides counselling services through LifeLine Botswana. Students should feel comfortable to approach LifeLine for support in any matter (academic, personal, etc.) where you feel you or a friend may need counselling.

Students should contact the Student Services for any information relating to the various clubs at Botho University including sports clubs and other students related activities. The Student ID card to gain entry into the campus is also issued by the Student Services Department. Read more...


The Student Relations and Welfare Department provides a single point contact for all students who have concerns or suggestions concerning their tenure at the University.  All student grievances are handled as per the Grievance Policy.


The Career Services Department Office provides training and support to build key career and job search skills.  The Office also provides a key link to employers as the primary contact for all companies looking to hire qualified graduates or interns.  We urge you to visit this Office regularly and participate in all their activities including Recruitment Fairs and training sessions. For students requiring guidance on their career options and seeking internships and jobs, career services provides guidance and placement assistance. Graduating students can register with this Office for the Alumni Association as well. Read more...


For all fee payments and any other payments to the school, students must contact the cashier at the Finance and Accounts Department.


The Learning Resources Department manages courseware, reprographic services and the library.  Students are strongly urged to make use of the library which contains a number of current titles and books of relevance to the programme. The Laptop Helpdesk is also available for students using laptops on loan from the College.


The Technical Department manages the computing and other technical infrastructure at the institution. Students who would like any assistance with these matters should approach the Technician stationed on each floor of each building for support, including reporting of any faulty system and unblocking of websites critical to your learning.


Students must contact the Security and Facilities department for any issues related to the security or facilities provided at Botho University. Students need to visibly display their Student ID card while on campus at all times for identification. Students will need to produce the ID card to gain entry into the campus for security reasons.

The Communications department manages and administers public means of communicating with staff and students. It's main focus is on ensuring that the information available to prospective and current students as well as staff is correct, comprehensive and widely available. The department uses notice boards, e-mail, the official website ( and the newsletter to share information.